A. All physician members of GRIPA will abide by the Bylaws of GRIPA, New York State Health Law 6530, principles of medical ethics (primacy of patient welfare, patient autonomy, and social justice), and the policies and procedures of GRIPA.
B. Physician members of GRIPA will interact and communicate with all individuals in a courteous, respectful and dignified manner.
C. Effective communication is considered a vital component of quality health care and physicians have the primary responsibility for direct communication. At crucial times in the delivery of healthcare, patients and their families are entitled to immediate and clear communication from the treating doctor or the delegated physician member of GRIPA (on call coverage or midlevel provider).
Physician members of GRIPA agree to:
- Seek out assistance in conflict resolution when managing disagreements with others.
- Address dissatisfaction with policies, administrative or supervisory actions through the proper leadership channels
- Communicate quality and patient safety concerns to GRIPA leadership as appropriate.
- Regard families and visitors with respect and consideration
Physician members of GRIPA will not engage in or condone the following behaviors:
- Physician members of GRIPA will not engage in or condone the following behaviors
- Sexual harassment and sexual innuendos
- Abusive language, including repetitive sarcasm
- Make direct or indirect threats of violence, retribution, litigation or financial harm
- Make racial or ethnic slurs
- Foul language, shouting or rudeness
- Criticize or embarrass staff in the presence of others
- Slander or physically threaten others
- Treat patients, coworkers or others in a discriminatory way, including but not limited to; race, age, gender, religion, national origin, medical condition, physical or mental disability, ancestry, marital status, sexual orientation, citizenship, legal status, language skills, or hearing ability.
- Provide patient care while impaired by alcohol, drugs or illness
D. Physician members of GRIPA will provide their patients with a standard of care and recognized level of quality as measured by desirable patient outcomes, efficient resource utilization and other tools as they are developed (i.e. Joint Commission, National Patient Safety Standards and Goals, etc.).
E. Optimal health care depends on the harmonious interaction, communication and combined efforts of a multidisciplinary team that includes but is not limited to; physicians, dentists, affiliated healthcare providers, students, residents, social workers, patients, families and others. As physician members of GRIPA strive to provide the highest level of care they will engage in the following behaviors:
- Respond promptly and professionally when called upon for consultative and clinical services
- Respond to patient and staff requests for information promptly and appropriately
- Respect patient confidentiality and privacy at all times
- Follow approved procedures for release of information
- Practice and promote infection control standards including hand washing protocols.
- Seek and obtain appropriate consultations when appropriate.
- Arrange for appropriate coverage when not available
- Prepare and maintain medical records
- Disclose potential conflicts of interest and resolve conflicts to the best interest of the patient.
- When terminating or transferring care of a patient, provide a prompt handoff that has pertinent and appropriate medical information to ensure continuation of care, medication reconciliation, and adequate follow-up
- Be collaborative with and respectful of all team members and individuals involved in the care of the patient.
F. Physician members of GRIPA are strongly urged to contribute meaningfully to the GRIPA community by:
- Serving on GRIPA committees when requested and available
- Notifying the Chief Medical Officer of any physician member of GRIPA who may be impaired, disruptive or repeatedly violates the Code of Conduct.
- Maintaining professional skills and knowledge through continuing medical/dental educational activities
- Following and obeying the law at all times
- Accurately presenting all data derived from research.
- Holding in strictest confidence all information pertaining to peer review, and quality review and improvement.
- Protecting the confidentiality of log-ons and passwords that access any healthcare data as well as protecting patient identifiable information or other confidential hospital information from loss or theft
- Report all medical errors and/or patient harm that he/she is aware of to the Chief Medical Officer.
- Reporting medical error and/or harm to patients and their families is also necessary and ethically correct
G. The medical record is a vital legal document that records all aspects of a patient’s health care. This document should include but is not limited to all information regarding patient histories and physicals, diagnostic evaluations, treatment plans and outcomes. All entries in the medical record must be dated. Additionally they should accurately reflect the professional recommendations and actions taken by all healthcare providers. Medical record entries should reflect the same level of respect that is expected of interpersonal and verbal communications previously set forth in this Code of Conduct. It is inappropriate to include in the medical record descriptions of interpersonal conflicts, judgmental statements of others or unprofessional attitudes.
H. Future Changes to this Code of Conduct will be addressed by the GRIPA committee structure.