Case Management Program

Hands-on help for patients facing complicated medical issues

Would a patient of yours benefit from a follow-up phone call or home visit? Could he use additional education on his disease or help navigating the complex issues of health insurance? GRIPA physicians can request the support of a nurse/social work case management team for the following services:

  • 1:1 case management/education
  • home visits
  • phone monitoring
  • community referrals
  • health plan programs/services
  • group medical visit for education
  • medication - related issues

The team can augment patient education, assist with continuity of services, increase patient compliance and improve patients’ ability to self-manage their own care.

Nurses, clinical pharmacists, and social workers are available to meet with physicians and staff, as a team or individually, and provide flexibility in services that best meet the needs and schedule of your office practice.

Contact us to learn more about how we can improve overall care for patients.

Taking a whole look at the patient’s world

Our case management professionals take a comprehensive view of a patient’s care. They know that something as mundane as a ride to the pharmacy can make or break an otherwise well-crafted plan of care. They regularly:

  • Assist with the continuity of services by increasing coordination and communication among the primary care provider, ancillary providers and the patient - Caregiver, financial, transportation, and psychosocial issues.
  • Increase patient compliance with the physician plan of care - Adherence with medications, treatment, and follow-up.
  • Augment patient education provided by primary care provider and staff - Facilitate linkages with community resources and health plan programs for chronic disease management.
  • Assist in providing optimal and cost-effective pharmaceutical care - Save patients money on their medication expenses, streamline medication therapy, prevent potential adverse drug events, and research drug information and medication-related questions.
  • Improve patient ability to self-manage health and disease through education and monitoring - Compliance with general and disease specific preventative services.

 




A benefit of your GRIPA affiliation

All GRIPA Care Management services are free of charge to the physician and the patient.

Get help

For more information or to request assistance for a patient, call us at 585.922.1520

You may also request our services by filling out and faxing back our Consult Form.

Pharmacy Locator

Looking for a pharmacy close to your patient’s home? Use our handy Pharmacy Locator.

Additional care management

Our other services include: